Placing an order with YoungCreek Recreational, LLC is simple. Orders may be submitted through our secure payment portal, by telephone, fax, email, or by mailing a signed quote. We accept Visa, MasterCard, American Express, cash, checks/money orders, and wire transfers. Purchase orders are accepted from government entities including public schools, municipalities, county, state, or federal agencies, universities, and military organizations. All orders are considered officially placed upon receipt of payment or required deposit.

Orders exceeding $5,000 USD may qualify for invoiced payment terms. A 50% deposit of materials is due upon signing the proposed contract (quote). The remaining balance is due upon completion of installation, unless otherwise specified in a written Project Contract.

A service charge of 1.5% per month will be assessed on any balance more than 30 days past due from the completion date.

Ownership of all equipment remains with YoungCreek Recreational, LLC until payment is received in full. In the event of nonpayment, YoungCreek Recreational, LLC reserves the right to enter the property and repossess the equipment. All payments made prior to repossession shall be forfeited to cover costs associated with procurement, delivery, and recovery. Repossession does not waive the right to recover additional damages or legal costs.

All collection or litigation matters shall be governed by the laws of the State of Georgia, The customer agrees to pay all reasonable attorney fees and costs incurred in collection or legal proceedings.

We accept all major credit cards, including Visa, MasterCard, and American Express. Credit card payments are subject to a 3.5% processing fee. Payments made by check, cash, cashier’s check, money order, or wire transfer are not subject to processing fees.

Customers choosing to pay by check may request via email. Signed quotes and payment should be mailed to:

YoungCreek Recreational, LLC
PO Box 541,
Thomaston, GA 30286

Wire transfers are accepted. Please contact us for wiring instructions after approving your quote.

We recognize that playground and park equipment purchases can be a significant investment. Financing options are available through our Funding section. YoungCreek Recreational, LLC frequently works with Navitas Financing , a third-party provider. Financing is subject to approval. Approved third-party financing vendors are also accepted.

Georgia law requires the collection of county specified sales tax on orders shipped within Georgia. Tax-exempt organizations must provide a valid exemption certificate with the signed quote. Applicable sales tax will be collected in accordance with the state of purchase.

Returns are not accepted without prior written authorization from YoungCreek Recreational, LLC. Approved returns are subject to a 25% restocking fee, plus all applicable freight charges.

Orders may be canceled prior to processing (procurement or manufacturing). Orders are typically processed within 24 hours of payment receipt. Cancellations must be made by phone at 1-706-975-6673 and confirmed in writing via email. A cancellation is not valid until a cancellation number is issued.

In order to deliver the most cost-effective option for our clients, YoungCreek Recreational, LLC seeks and engages the lowest cost freight and/or delivery options available. Most orders ship via common carrier freight trucking companies, UPS Ground, or Fedex., depending upon order size, weight and delivery address. We are not able to deliver to PO Box or APO/FPO addresses.

YoungCreek Recreational, LLC is not responsible for back ordered items sourced through alternative manufacturers, which is beyond our control. We will make every effort to inform you of any items that are currently not in stock. Backorder dates may change without notice. If applicable, it is customers responsibility to cancel any back ordered item.

All freight shipments are FOB Origin, meaning ownership transfers once goods are loaded for delivery. Freight carriers are solely responsible for damages incurred during transit. Delivery sites must accommodate large freight trucks (up to 53 feet). Customers are responsible for liftgate services, forklifts, unloading personnel, and redelivery fees due to missed or refused deliveries.

If installation services are purchased, unloading will be performed by YoungCreek Recreational, LLC installers. Otherwise, unloading and inspection are the customer’s responsibility. Drivers will not assist with unloading.

All visible damage or shortages must be noted on the bill of lading at delivery. Concealed damage must be reported within 48 hours, accompanied by digital photos. Original packaging must be retained. YoungCreek Recreational, LLC is not liable for indirect or consequential damages and will not replace items beyond the invoiced value.

Services such as liftgate delivery, inside delivery, or two-person delivery are not included unless specifically listed on the quote.

On-site storage and after-hours security are the customer’s responsibility unless otherwise stated in the signed quote.

All shipments must be inventoried within 48 hours of delivery. Missing parts reported after this period will not be replaced.

Customers are responsible for all broker fees, duties, import taxes, and additional shipping charges associated with international orders.

Permits are not included unless listed as a separate line item. If YoungCreek Recreational, LLC is contracted to obtain permits, customers must provide all required documentation.

Unless specified, all products are delivered unassembled and include installation instructions.

Customer-installed equipment must comply with manufacturer instructions and CPSC and ASTM standards. Improper installation may void warranties.

Installation pricing assumes level, accessible sites with no obstructions. Additional charges apply for unforeseen conditions or site complexities.

Installation schedules are subject to weather, permits, site readiness, and shipping conditions.

The customer is responsible for site readiness and utility location unless otherwise specified.

YoungCreek Recreational, LLC will repair damage beyond normal construction wear caused by its operations.

Work areas will be kept free of debris, and all waste will be removed upon project completion.

No changes are permitted after order placement without written authorization. All change orders must be signed by both parties.

Pricing includes standard insurance coverage. Additional insurance requirements will be billed separately if requested.

Warranty documentation will be provided after final payment. Refer to individual product warranties for details.